BOOK A GUIDED TOUR
TERMS AND CONDITIONS
Please, arrive no later than 10 minutes before your tour begins. If no other agreement has been made, payment is made in the lobby upon arrival. After paid admission, each participant will be given a personal ticket, which will give access to the exhibition galleries. Please be aware to keep the ticket on you during the entire visit. The tour guide will meet the group in the foyer.
No-show and cancellation
Cancellations should be emailed in at the latest 5 weekdays before the guided tour. Otherwise, you will be charged the full price. Our no-show and cancellation policy applies to missed appointments, which include:
- No-show: You don’t arrive for your tour, and you don’t reach out to cancel.
- Late arrival: You arrive 30 or more minutes past your tour’s starting time.
- Late cancellation: You cancel your tour less than 5 weekdays in advance.
Café
If you wish to combine your tour with a visit to the museum’s café, Mondrups at Ordrupgaard, we suggest reserving a table in advance. The café can be contacted at: Ordrupgaard.Mondrups@outlook.dk
- 1-6 people: Book your table here.
- 7-14 people: If you are 7-14 people, please contact the café by email to book a table and order food in advance.
- 15 people or more: If you are 15 people or more, the café offers a sandwich with or without meat and a drink of your choice (organic soda or beer) for DKK 135 per person. Please contact the café by email to book a table and order food in advance. The payment has to be made all at once.